PostPak – COD parcel for the region - Service Description

PostPak – COD parcel for the region

For easier placement of your goods in the region.

By concluding the contract, you ensure simplified procedures and reduced export costs.

Send a COD parcel from the nearest post office to recipients in the countries of the region – Bosnia & Herzegovina and Montenegro.

We offer you:

  • affordable prices;
  • simplified export process;
  • possibility to pay cash on delivery.

PostPak parcels are registered COD parcels with or without indicated value, packed in the prescribed manner, which contain goods and other items, and are addressed to recipients who are natural persons.

Maximum allowed weight of the PostPak parcel is 30 kg.

Maximum indicated value and COD amount is 999 euros per one parcel / invoice for the same recipient.

On the accompanying CP-72 form – Export Customs Declaration – which accompanies the parcel from collection until delivery, it is necessary to provide the contact mobile phone number of both the recipient and the sender.

Information regarding the customs procedure and the necessary documentation can be obtained by calling the number of customs post offices in Belgrade, Novi Sad or Niš.

Electronic tracking of the status of items is possible via the website of the Post of Serbia.


  • Simplicity – PostPak parcels can be handed over at the counter of every post office in Serbia;
  • for legal entities with a concluded contract, a simplified procedure and reduced export costs are provided with the CP-72 form – Export Customs Declaration and two copies of the invoice;
  • there are no limitations in frequency of sending parcels;
  • simplified placement of goods in the region with reduction of export costs;
  • all parcels are COD parcels and are transmitted by plane to all countries, except for Republic of Srpska;
  • electronic transfer of the COD amount.

Payment of PostPak COD items

  • PostCash international money transfer is used to pay for PostPak parcel;
  • for delivered PostPak parcels, the Post transfers funds to the current account of a legal entity/entrepreneur in dinar counter value of the indicated COD amount, at the purchase rate applied by the Post on the day the order is sent to the Post system;
  • exchange rate list used by the Post is available in the post offices and on the Post of Serbia website; transfer of collected funds is done according to the contracted dynamics;
  • for the transferred funds, the Post delivers the appropriate specification to the sender.

Special Services

Parcel with indicated value and COD amount

The indicated value and COD amount should correspond to the real value of the item. The value and COD amount are indicated in euros, with numbers and letters on the parcel and on the CP-72 form which accompanies the parcel.

Services at the Request of the Sender for the PostPak Service

Services provided automatically for the PostPak Service

Prohibited items

List of prohibited items for import or transit through a particular country