Post Express - Service Description

Post Express

Say where, say when – and you have a partner for success.

Post Express - your partner for success.

A door-to-door courier service provides business customers with fast and secure receipt and delivery of postal items throughout Serbia.

Post Express service is used for sending documents, goods, and other items for which there are no legal prohibitions.

The service of collecting postal items at the customer’s address is scheduled by calling +381 11 3607 607 or 0800 100 800. You can also send a request for collecting the postal item if you use the Web Express, Android or iOS Application “Post of Serbia”. The service is available in 120 places throughout Serbia.

For the Next Day Delivery and Same Day Delivery services, the maximum weight of a Post Express item is 20 kg, and for the Instant Delivery service the maximum is 15 kg.

Post Express items whose dimensions exceed 60x50x50 cm are accepted exclusively on the basis of a concluded contract.

Track the status of Express Items electronically via Track & Trace or by calling the Contact Center at 0800 100 808 or +381 11 3607 607, on weekdays from 8 am to 6 pm and on Saturdays from 8 am to 3 pm. Also, if you use the Web Express, Android or iOS Application “Post of Serbia”, you have the opportunity to track your postal items at the most important transfer points.

Postal items are tacked at most important points of transfer.

You can send a request for cooperation on the transmission of Post Express items to prodaja@posta.rs.

Join the Post Express Customer Club

In accordance with the specific requirements of your business, choose one of the options for sending Post Express items.

Next day delivery

Next Day Delivery service guarantees the delivery on the following working day of a postal item submitted today. The delivery on the entire territory of Serbia is performed until 19 hrs on the following working day along with a free-of-charge SMS notification on the arrival of the postal item.

Check the list of cities and places for Next Day Delivery at the customer's address.

Next day delivery – delivery in post offices

We have provided the possibility for the recipient, in agreement with the sender, to collect their postal item at a time that suits them in one of the 400 post offices throughout Serbia.

The sender submits the postal item exclusively at the post office counter, and when submitting the postal item, it is necessary to inform the employee at the post office of the name and contact phone number of the recipient and the postal number of the selected delivery post office.

Next Day Delivery – Delivery at Parcel Machines

Delivery model that allows the recipient to collect the postal item at the selected parcel machine within 2 (two) working days from the day of the arrival of the postal item at the parcel machine. After the expiration of this period, the postal item is sent to the delivery post office responsible for the parcel machine, where it is stored until the expiration of the period provided for the storage of the postal item in the delivery post office.

List of parcel machines where the delivery of postal items is performed.

The sender submits the postal item exclusively at the post office counter, and when submitting the postal item, it is necessary to inform the post office employee of the recipient's name and contact phone number and the address of the selected parcel machine.

Same day delivery

Same Day Delivery service guarantees that a postal item submitted today is delivered on the same day in another city.

Check the cities and places where the reception and delivery of postal items is performed for the Same Day Delivery service.

Instant delivery

Instant Delivery service guarantees that the postal item submitted today will be delivered in the same city in just a couple of hours.

Delivery of postal items in the Belgrade area - 4 hours from receipt.

Delivery of postal items in other cities - 3 hours from receipt.

List of cities where Instant Delivery Service is available.

PostExpressLUX

Delivery of the postal item in the same city at a predetermined time during the same day. The sender submits a request for the collection at least 24 hours in advance.

Related Services and Information