Handling of Postal Items - Service Description

Registered letterpost items in international postal traffic can be tracked on the website of the Post.

Handling of postal items means services where the sender, when handing over the item, requests special procedures for the item in all or certain phases of performing postal services.

Such items in most cases have a registered receipt number. For all registered items, the sender is obliged to indicate their address, unless the item is marked with “for competition”, “for bidding”, etc.


During submission, choose the option that your item is sent as an airmail item.

In accordance with Acts of Universal Postal Union, registered items and insured letters are always dispatched as airmail items.

Unregistered letterpost items can be submitted as airmail items which speeds up their transfer.

Delivery standards for priority letterpost items

Registered Letterpost Items

Registered letterpost item is a registered item, with no indicated value, for which the sender is issued a receipt confirmation, and for which the recipient, upon delivery, signs a proof of delivery.

Registered items must contain, in the upper part of the address side, a receipt number marked with “R” and a bar code. Tracking the status is performed based on the receipt number on the corporate website of the Post, in the segment Tracking the item status or by contacting the Call Center at 0700 100 300

All letterpost items for international postal traffic can be submitted as registered items.

Registered items are not allowed to contain money, securities, and other valuable items

Insured Letter (letterpost item with insured value)

Insured letter is used for sending valuable objects, documents, and securities.

Insured letter is a registered letterpost item, insured by the sender up to the amount of indicated value, which must correspond to the actual value of the item, or to the importance of the item to the sender, but it is also allowed to indicate a part of that value.

Insured letter for international postal traffic is accepted only for those countries that accept this service.

Which articles are prohibited from being sent by mail?

Postal items must not contain: dangerous and harmful substances, objects whose transfer threatens the health and life of humans and other postal items, narcotics, except when the addressee and the sender are authorized by law for drug trafficking; live animals, money, coins, banknotes, other securities, precious metals and valuable pieces of jewellery, except in insured postal items, and other goods and object the transfer of which is prohibited by law and other regulations.

When sending postal items abroad, you need to find out if the articles you want to send are prohibited for import into the destination or transit country.

Examples of proper addressing

Letterpost Items not subject to Customs Clearance

The list of forbidden and conditionally accepted articles for import or transit through a specific country.

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