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If you receive a suspicious e-mail, SMS or message on chat applications that are claimed to come from the Post of Serbia or Post Express, or if you discover a website displaying logos of Post of Serbia or Post Express, of which you think is fake, please report it to:

  • In case of suspicious e-mails: do not click on links or open attachments, forward the e-mail to, and then delete the e-mail from the inbox.
  • For suspicious SMS messages: send us a screenshot of the message to
  • For suspicious calls or websites: enter the phone number or website address in the body of the e-mail and send to

If you have been a victim of fraud involving payment or theft of funds from your bank account or card, report the case to the National CERT at

If you have clicked on a link, provided any personal information, such as bank account information, on a website or via the phone, or you are concerned that you are at risk, contact your bank and request a card block and immediately change the passwords on your internet accounts.