Company Information
„Pošta Srbije“ Limited Liability Company, Belgrade
Pošta Srbije L.L.C.
Takovska 2, 11120 Belgrade, PAК: 135403
Working hours of Administration office (relevant organizational part of the Enterprise for reception and processing of e-mails) is from 7:30 to 15:30 hrs.
E-mail address is posta.rs@posta.rs
Account no.: 160-800-04, Banca Intesa Jsc., Belgrade
TIN: 100002803
Registration no.: 07461429
Ownership Structure
Pošta Srbije L.L.C. owns shares in the capital of the following legal entities with which it defines its basic business mission, which primarily relates to raising the level of services:
- 100% – MOBTEL-PTT L.L.C., Belgrade;
- 100% – POST PRO L.L.C., Belgrade;
- 13.26% – Postal Savings Bank Jsc., Belgrade
- 0.50% – Politika Jsc., Belgrade
Company Profile
The Post of Serbia is the largest infrastructure and logistic business system in the country that covers the entire territory of the Republic of Serbia.
The Post provides universal postal services and has the exclusive right to perform reserved services within certain limits by weight and price, guaranteed by the state.
Universal postal service is an activity of general interest and represents a set of postal services that are continuously performed on the territory of the Republic of Serbia, within the framework of prescribed quality, at affordable prices and under equal conditions for all customers.
Commercial services are performed by other companies as well that have the approval of the Regulatory Agency for Electronic Communications and Postal Services, since there is free competition in this segment.
In addition to its predominant activity, the Enterprise performs postal activities of commercial service, trade and distribution of postage stamps and securities, financial activities, representation and mediation in insurance processes, telecommunications (cable, wireless, satellite and other telecommunication services), computer programming and information service activities related to telecommunications, printing and publishing, road freight transport, storage, real estate rental and management.
A brief overview of the history of the Post of Serbia
Tradition 185 years old.
For over one and a half centuries, the Post of Serbia has been the headquarters of communication among people and one of the main carriers of the technological, economic, and cultural development of the state and society.
The beginnings of postal services are related to the need for the safe and timely transmission of important messages by Serbian soldiers and rulers during the rule of the Turks, as well as unimpeded communication between the capital and provincial centres, the Sultan and the Porte, and the pashas and the viziers.
History of the Post in Serbia begins with transferring mail by horsemen, couriers - Tatars, later by stagecoaches, and eventually by rail, cars, steamboats and planes.
1805.
Pravitelstvuyuschi soviet (The Governing Council) organised the network for letter conveyance for the needs of the Serbian Army and public authorities during the First Serbian Uprising.
1811.
The first menzulans are opened for the transmission of oral and written statements for the needs of the state.
1830.
By the Imperial Edict of August 29, 1830, Serbia was granted, inter alia, the authorisation to organise the postal network for its own purposes.
1835.
On February 3, Prince Miloš issued a decree: "... Establish and regulate post offices and manage them ...".
1840.
The public postal traffic started on May 25 (June 7 according to the Gregorian calendar) 1840, with the first post office being opened in Belgrade and then in Kragujevac.
1843.
Ustroenie poshtanskog zavedenia (Establishment of the Postal Service) was published, as the first act of legislation to lay foundations for the basic principles of the Post as a public service.
1855.
The first telegram was dispatched from Kragujevac to Belgrade, introducing the telegraphic traffic in Serbia.
1866.
The Post Act was passed to govern the introduction and usage of postage stamps for postage payment, as well as the usage of postal coaches for the transport of postal items and passengers.
1874.
The Universal Postal Union (UPU) was established in Bern and Serbia was one of the twenty-two founding countries.
1883.
In Belgrade, the first telephone line was installed and the first telephone exchange made.
1929.
A machine for franking postal items was introduced.
1945 – 1951.
After the end of the Second World War, postal network and facilities were reconstructed and new ones built. General Directorate of the PTT traffic was established in 1951.
1989.
The Public Enterprise of PTT Communications "Srbija" was established as a public enterprise of postal, telegraph and telephone communications with assets in public ownership.
1997.
Public Enterprise of PTT Communications "Serbia" was transformed into Holding and the Enterprise for Telecommunications "Telekom Srbija" Jsc. was established as an independent economic entity.
2002.
The Post Express service was introduced.
2008.
The Certification Body of the Post of Serbia became the first official certification body in Serbia that issues qualified electronic certificates.
2009.
Express Mail Service, service for sending express items abroad, was introduced.
2010.
The Post of Serbia became the first postal administration in Southeast Europe that implemented the business and information system for the resource management of the Enterprise - SAP.
2010.
PostNET information and communication network in all business facilities was established and the technology and information system, PostTIS developed.
2010.
Postal Address Code - PAK of the Post of Serbia is included in the Universal Postal Code Database of the Universal Postal Union.
2011.
Post-Export service - export of goods was introduced, as an incentive for entrepreneurs to export goods of commercial character at affordable prices.
2012.
The reconstruction of the Regional Postal and Logistic Centres "Niš" and "Novi Sad" was completed at 4,500 square meters of business space.
2013.
Integration of two business units PTT KDS and PTT NET into a single business system PostNET.
2014/2015.
Regional Postal and Logistics Centre "Belgrade" started operating at 28,000 square meters of modern business, warehousing and processing space. The testing period of automatic sorting of postal items has begun.
2015.
An automatic mail sorting system is linked to the unique PostTIS technology and information system, in which all units of the postal network are connected. The system of automatic sorting of postal items has been put into operation, which enables a higher level of quality of services and provides conditions for new logistic services.
2016.
Post of Serbia has started to provide exchange operations services, which enables citizens to buy and sell effective foreign money in authorized post offices throughout Serbia at favourable rates and without commission.
2017.
The Post of Serbia mobile android application has been uploaded on Google Play Store, the free download of which allow customers to call a courier, track the status of postal items, and obtain information on prices and closest post offices.
2018.
In cooperation with the postal administrations in the region, the Post of Serbia has started to provide PostPak service - an international COD parcel, which enables simple, fast and secure distribution of goods at affordable prices and the collection of COD amounts from the recipients.
In order to better interact with customers and improve corporate image, the official page of the Post of Serbia has been created on Facebook.
2019.
Within the project of reconstruction and construction of new postal and logistics centres, a new facility of 2,060 м2 was purchased for the needs of PLC “Kragujevac”, with the aim of expanding its capacities, modernizing technology and improving postal and logistics services.
2023.
Post’s parcel machines - global trends in customer habits, as well as the intensive growth of online sales, lead to an increase in the volume of postal items and high expectations of customers regarding the standard of delivery of postal items. In this regard, the opportunities provided by modern technological and IT solutions are used and systems for automated delivery of postal items are introduced - 420 parcel machines have been procured.
In order to contribute to the reduction of environmental pollution, PE Post of Serbia, Belgrade acquired 31 electric-powered freight vehicles for the delivery of postal items.
2024.
Continuation of the activities of introducing a system for automated delivery of postal items by expanding the network of Post’s parcel machines through the procurement of another 800 parcel machines.
Continuing to follow global trends in the electrification of the vehicle fleet resulted in the acquisition of 95 electric-powered freight vehicles.
2025.
In 2025, the Robotic Sorting System for Postal Items was integrated into the existing system connected to the Postal Information System (PostTIS).
New robotic sorting equipment has been installed in Belgrade, Novi Sad, Kragujevac, Niš and Kraljevo and was officially launched.
More than 150 parcel lockers of the Post of Serbia have been installed at gas stations throughout the country, enabling customers with safe and quick collection, with 24-hour access.