The Post of Serbia, in cooperation with the Postal Savings Bank, has secured the payment of pensions and social welfare benefits for the customers of the Postal Savings Bank who are 65 years of age and over, at post office counters based on a single Power of Attorney.
The Power of Attorney form can be found at the following link.
The Power of Attorney must include:
- basic general details and / or information on both the Power of Attorney Giver and the Attorney (name and surname, citizen's unique identification number, address);
- full bank name and account number 200-xxxx-xx from which the payment is made (for social welfare benefits the account number shall not be mandatory);
- the exact amount of funds - in numerical and written form; (if the social welfare benefits are paid out at home address, and the customer chooses to be paid out against the Power of Attorney, the amount of the funds shall not be mandatory);
- date and place;
- signature of the Power of Attorney Giver or Account Holder.
Powers of Attorney that are given on the Bank’s form, on the form available on the National Bank of Serbia webpage and in free form are all accepted if they contain all the above elements. A Power of Attorney need not be certified by the competent authority.
In addition to the Power of Attorney, the Attorney shall submit personal identification documents of the Power of Attorney Giver and the Attorney along with the payment - cheque card of the Power of Attorney Giver (the card is not necessary in case of social welfare payment).
Any further information may be obtained by calling the Bank's Call Center at 011 20 20 292 or the Customer Service of the Post of Serbia at 0700 100 300 or 011 3607 788.