Post of Serbia - PE Post of Serbia receives a UPU Gold Certificate


PE Post of Serbia receives a UPU Gold Certificate

International Bureau of the Universal Postal Union awarded Post of Serbia with a Gold Certificate for quality management in international postal traffic, confirming that Serbian Post in all respects meets the highest international standards and regulations in the performance of international postal traffic, i.e. that reception, processing, transfer and delivery of postal items in international traffic is strictly carried out pursuant to defined acts and according to the highest standards of UPU.

“The Gold Standard is a proof of the constant and dedicated work of the employees of the Post of Serbia. This award from the Universal Postal Union encourages us to maintain the achieved level of quality, as well as to continue to dedicate ourselves to improving and enhancing services for our customers, while simultaneously contributing, as one of the founding countries of the Universal Postal Union, to improving the quality of service globally, side by side with the best of the best“, said Mira Petrović, Acting Director of the PE Post of Serbia.

The Level A (Gold) Certificate is of the highest rank and is awarded by the UPU to postal administrations which, on the basis of the quality management certification methodology, are determined to comply with the highest international standards and procedures in postal traffic, and shall be valid for the duration of three years. In addition to gold, there are also silver and bronze levels of quality.

The Gold Standard will be officially presented to the Post of Serbia at the 27th Congress of the Universal Postal Union, to be held in August 2020, in Abidjan (Côte d’Ivoire). This is what the Acting Director of the Post of Serbia, Mira Petrović, was officially informed by the Director General of the Universal Postal Union, Bishar Hussein, expressing his gratitude for the contribution of the Post of Serbia to the quality and improvement of international postal traffic.