12/26/2024
GovTech innovative solution for manual sorting of items presented in Zemun
An innovative solution developed and implemented within the project "Optimization in the technology of routing manually sorted postal items at the local level of urban areas" of the GovTech programme was presented at the Regional Postal and Logistics Centre "Belgrade".
At the site of the solution implementation in the most important centre of our system in Zemun, the Act on the Handover of the project between the Public Enterprise "Post of Serbia" and the Company "Lambda Works" LLC Novi Sad was signed by the Executive Director of the Post of Serbia, Nebojša Denda, and a representative of "Lambda Works".
The implementation of this solution will significantly improve the processes of manual routing of postal items. The platform ensures that employees who need data for the correct routing of postal items, at their workplaces, by voice searching for the address data from the item, receive an answer on the mobile phone screen or a voice response in the form of the postal code of the delivery post office and district.
In the first phase of the public call for applications for the GovTech programme, the challenge submitted by the Public Enterprise "Post of Serbia" was approved. The company "Lambda Works" Novi Sad, with the proposed solution for the challenge, was selected as the contractor in the second phase of the public call, and in the period from June 1 to November 30, it developed a platform that uses artificial intelligence (AI) and natural language processing (NLP) installed on a mobile device.
The project was implemented and supported within the pilot program of the GovTech Fund for Innovation Activity with the support of the Ministry of Science, Technological Development and Innovation of the Republic of Serbia, which aims to accelerate the digital transformation of the public sector in the areas of application of artificial intelligence, the Internet and robotics in process automation.